Product Designer

Surgo Health solves big health problems with precision. Our approach precisely and personally identifies the “why” behind human behavior – because there’s no such thing as a general population or general patient.  Our products combine behavioral science and data science  to enable clients to deliver equitable care to the right person at the right time.

Our product team, scientists, and healthcare experts use behavioral science, data science, and artificial intelligence to build innovative scalable solutions that improve and save lives. We are a growing team with ambitious plans to launch our first data-centric product and are in search of top-class talent who want to roll up their sleeves and work in a fast-paced, entrepreneurial environment. As a start-up based in DC, this is a fantastic opportunity for someone who thrives in a start-up culture and wants to help shape the future of how our products deliver value to healthcare clients. We believe our product can make healthcare more precise, personalized, and equitable and has the opportunity for impact at scale. 

Role Summary:

We are looking for an experienced Product Designer. This is the right role for you if you are passionate about leveraging data and design to help improve equity and outcomes in the healthcare space. Surgo is launching our first products, and as our first in-house Designer, you will be critical in contributing to our product road map, owning design requirements, and helping to build our initial product from the ground up. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build, and roll-out products that deliver the company’s vision and strategy. 

What you’ll achieve:

  • Design flows and experiences that simplify and distill down complex actions into usable interfaces

  • Own and drive the execution of our user research process, taking the lead to work with our customers to guide our path forward

  • Translate customer needs into detailed requirements for prototype/MVP construction and final product development

  • Gather qualitative and quantitative customer feedback to enable data-driven decision making

  • Collaborate closely with cross-functional teams on the development, QA, and release of products and balance of resources to ensure success for the entire company

About you: 

  • An experienced, entrepreneurial designer of 0-1 products at consumer-facing companies

  • Proficient in user research techniques, interaction design, visual design, and usability testing

  • Familiarity with design and prototyping tools

  • Experience with data and analytics products

  • Experience leading user research and product discovery from inception through

  • US healthcare market expert and deep understanding of the competition, and how customers think of and buy products 

  • Are passionate about leveraging design thinking to create great products

  • Excellent written and verbal communication skills

  • Excellent teamwork skills

  • Proven ability to influence cross-functional teams without formal authority

  • At least 5 years experience as a product designer working on healthcare data products

Location: Headquartered in Washington, DC / This role is remote friendly 

Travel: 10% travel expected

What you’ll love about Surgo:

  • Fantastic colleagues and opportunity to solve tough challenges in healthcare

  • Ability to be entrepreneurial and tremendous opportunities for growth 

  • Public Benefit Corporation with an impact and equity mission

  • Competitive compensation and health benefits

  • Generous PTO, 10+ holidays

  • Highly competitive 401K 

  • 3 months paid parental leave

  • Cell phone reimbursement 

  • Professional Development opportunities

  • Hybrid environment

  • Fantastic colleagues and opportunity to solve tough challenges in health 

Our hiring philosophy

We hire for passion and core competencies. 

We look for problem solvers and lateral thinkers. 

We love it if you have done different things with your time. 

If you think you are ideal for this position, write to us even if your experience doesn’t match all the requirements listed above.

Application

  • Interested applicants, please apply here.

  • Short-listed applicants will go through several steps: a screening interview, interview with the hiring manager, a take-home project, and an “on-site” (virtual or in person) with the team.

 

Equal Opportunity and Diversity Policy

Surgo believes a diverse, inclusive staff makes a stronger team and more impactful organization and we are committed to building and developing this team and environment. Qualified people of all races, ethnicities, cultures, ages, sex, genders, sexual orientation, gender identities and expressions, languages, social class, marital status, religions, veterans status, and disabilities are strongly encouraged to apply.